Know Everything about GST DSC Error and How to fix it?

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Earlier, the taxation policies had numerous limitations, which is also why they were prone to numerous kinds of fraudulent practices. However, since the implementation of GST taxation across the nation, it has had a streamlined and secure effect. Another factor behind this security is the compulsory usage of DSC in GST filings.

DSC devises work as a two-factor authenticator that assures the sanctity of the submissions. However, GST DSCs can also face some technical reasons, which can occur due to numerous factors. If you do not know what is a GST DSC error, read this article till the end. It will also cover DSCs in detail and some common GST DSC problems and solutions. But let’s first start by understanding what GST is.

What are GST?

Goods and Services Tax is a comprehensive and transformative indirect tax system that has replaced numerous pre-existing indirect taxes in India. These taxes include excise duty, VAT, and services tax. Enacted on 29th March 2017, GST came into effect on 1st July 2017, aiming to simplify the taxation structure and create a unified, transparent, and efficient tax regime.

GST is fundamentally a tax on the supply of goods and services. It operates on the principle of value addition at each stage of the supply chain, making it a multi-stage and destination-based tax.

The entire GST framework is designed to be a single domestic indirect tax law, applicable uniformly across the entire country. This uniformity eliminates the complexities and inefficiencies associated with the previous fragmented tax structure.

Also Read: GST: Everything You Need To Know

What is a Digital Signature Certificate (DSR)?

A DSC is a secure electronic key issued by Certifying Authorities to verify and validate the identity of the certificate holder. DSCs utilise public key encryption to ensure the authenticity of digital signatures.

It comprises information such as the user’s name, pin code, country, issuance date, and the certifying authority’s name. DSCs are typically valid for one to two years. However, they can be renewed before expiration.

Types of DSC

DSCs come in different types, each serving specific purposes to meet the varied needs of users. Some of the types of DSCs are:

1. Sign Certificates

It is employed for signing documents, allowing users to affix them to PDFs, files, or documents. These are commonly used for GST returns submission, income tax returns, MCA online forms, and other web-based services. Sign Certificates assure recipients that the data is unaltered and the document remains untampered.

2. Encrypt Certificates

They are utilised for encrypting files, documents, or other sensitive and confidential data. Primarily designed for securing confidential documents, this type of DSC aids enterprises and companies in encrypting and uploading documents on web portals. It is particularly suitable for e-commerce documents, legal records, e-tender filing, and other confidential data exchanges.

3. Sign and Encrypt Certificates

It is used to perform two functions by allowing users to sign and encrypt data. These certificates are commonly used in the submission of government papers and applications where the secrecy of shared data must be maintained. Users who seek a comprehensive solution for both preserving data integrity and ensuring the secrecy of their digital transactions select this form of DSC.

Also Read: Unlocking the Power: Understanding the Benefits of Digital Signature Certificates

What is the Importance of GST DSC Compliance?

Ensuring compliance with Goods and Services Tax Digital Signature Certificate (DSC) requirements is paramount for entities operating under the purview of the Information Technology Act of 2000.

The use of DSC in GST-related activities is not merely a procedural formality but a crucial aspect of secure and authenticated online transactions. Here’s why GST DSC compliance holds significant importance:

1. Enhanced Security and Authentication

Implementation of Digital Signature Certificates (DSC) in GST ensures a higher security level, minimising the risk of unauthorised access and fraud on the portal. DSC serves as a unique identifier, validating the taxpayer’s authenticity and transactions.

2. Online Payment Security

Taxpayers use DSC for secure online payments in GST transactions. This level of security reduces the likelihood of payment fraud and unauthorised access to financial information.

3. Seamless Application Submission

DSC compliance streamlines GST registration applications and submissions. This further reduces errors and ensures information integrity.

4. Efficient Document Uploading

Mandatory DSC usage for document uploading on the GST portal ensures that only authorised individuals submit and access critical documents, maintaining confidentiality and integrity.

5. Timely Response to GST Notices

DSC use is mandatory for taxpayers to respond promptly to GST notices. This facilitates secure and authentic communication with tax authorities.

6. GST Refund Processing

DSC compliance is essential for claiming GST refunds. This safeguards the process and reduces the risk of fraudulent refund requests.

Also Read: Different Types of Documentation Required for GST Compliance

What are the GST DSC Errors?

GST DSC errors refer to issues and challenges encountered in the process of using Digital Signature Certificates (DSC) for Goods and Services Tax (GST) transactions. These inaccuracies can be caused by a variety of factors, including:

  • Technical glitches
  • Expired or invalid certificates
  • Discrepancies in the digital signature

Addressing such issues promptly is crucial for maintaining the integrity, security, and efficiency of digital transactions within the GST framework. Moreover, regular updates and compliance checks are necessary to prevent disruptions and ensure a smooth and reliable GST DSC usage experience.

What are the Steps to Resolve Common GST DSC Errors?

Encountering GST DSC errors can disrupt seamless transactions. For fixing GST Digital Signature Certificate errors, users can follow specific steps for resolution.

  • Step 1: After receiving the GST DSC error, click on ‘OK.’
  • Step 2: Ensure the DSC is installed or the token is plugged into the computer.
  • Step 3: Uninstall emSigner and reinstall it for a fresh configuration.
  • Step 4: Run emSigner as Administrator.
  • Step 5: Open the GST portal, fill in all details, and navigate to ‘Update/Update DSC.’
  • Step 7: Click on ‘Advanced.’
  • Step 8: Click on ‘Proceed to (unsafe).’ Note: The page may show as not working; proceed without concern.
  • Step 9: Return to the GST Portal and refresh the page.
  • Step 10: Click on ‘Register DSC.’

Adhering to the above-listed steps would help you in troubleshooting GST DSC issues effectively. However, if your issue persists, you should consider getting a new token.

What are the Most Common Types of GST DSC Errors?

While using Digital Signature Certificates (DSC) for GST transactions, users often encounter various errors that can hinder the seamless functioning of the GST portal. Understanding and addressing these errors is crucial for ensuring a smooth and error-free experience. Here are some of the most common types of GST DSC errors:

1. Failed Connection to Server

When encountering the error “Failed to establish a connection to the server. Kindly restart the Emsigner,” users should verify the status of emSigner, particularly during DSC registration or signing on the GST portal. Ensuring that emSigner is operational is crucial for a successful connection to the server.

2. Java Runtime Environment Requirement

In cases where the error message states, “This application requires a Java Runtime Environment 1.6.0.” This GST DSC error resolution involves installing Java (JRE) on the computer. Meeting this runtime environment requirement ensures the proper functioning of the application, preventing compatibility issues.

3. PAN Verification Failure

When faced with the error “PAN No verification failed. Please select the valid certificate to sign,” users should meticulously review the PAN details in the DSC. It is essential to enter accurate PAN information or verify details with the DSC vendor to rectify the verification failure.

4. Non-PAN-Based DSC Registration

For the error message “The DSC you are trying to affix is not PAN-based,” obtaining a PAN-based Class 2 or Class 3 DSC is imperative for GST registration. Ensuring the compatibility of the DSC with PAN requirements is key to resolving this issue.

5. Unregistered DSC on Portal

In situations where the error reads, “The DSC you are trying to affix is not registered at the portal. Kindly register the DSC first or use another DSC which is registered in the portal,” users must initiate the registration process on the GST portal. This involves navigating to the Dashboard and accessing the Register/Update DSC tab.

6. WebSocket Opening Issues

When users encounter issues opening WebSocket in any browser, the resolution involves checking the emSigner version in Control Panel > Program and Features. Ensuring that version 2.6 is installed is crucial for compatibility and resolving problems related to WebSocket opening. Regular version checks contribute to a seamless user experience.


Goods and Services Tax (GST) Digital Signature Certificate (DSC) usage requires a keen understanding of potential errors and proactive measures to address them. Users must be vigilant in ensuring compliance with GST portal specifications. The GST DSC error resolution steps provided above also offer a practical guide for users encountering common GST DSC errors.

Adopting these bold GST DSC error resolution techniques can improve the reliability and efficiency of your GST portal transactions. This contributes to an effortless and error-free digital experience. Regular checks, adherence to technical requirements, and prompt troubleshooting remain integral to a compliant GST DSC usage.

Frequently Asked Questions 

Q1. Who can File a GST Return Without DSC?

Handwritten signatures are directly replaced by digital signature certificates. DSCs are used to digitally sign documents. Companies and LLPs will be required to get a DSC when registering for GST. DSCs, on the other hand, are optional for all other taxpayers, whether for return filing or authentication.

Q2. Is DSC Mandatory for GST?

DSC is necessary by law for all corporate organisations, including LLPs. These entities can digitally sign documents on the GST site using DSC or e-sign. On the GST portal, a DSC has taken the role of a handwritten signature.

Q3. Which DSC is Used for GST?

DSCs are issued by authorised Certifying Authorities in India. Only PAN-based Class II and III DSC are accepted by the GST Portal. The Electronic Verification Code (EVC) generates an OTP to verify the user’s identification at the GST Portal.

Q4. Can tax Audits be Done Without DSC?

No, if you are subject to a tax audit, you must utilise a DSC (Digital Signature Certificate) while filing your ITR.

Q5. Is DSC Mandatory for Invoices?

Yes, depending on the specific needs and rules of the auditing body or country, an audit file can be accepted without a Digital Signature Certificate (DSC).

Q6. Can tax Audits be Accepted Without DSC?

The invoice is transmitted to the IRP with necessary and optional characteristics in the e-invoicing system, and a digital signature is one of the optional parameters.

Q7. What Type of DSC is Icegate?

Class 3 Digital Signature Certificates are applicable for use on ICEGATE for dual purposes: they provide a secure means for email and web-based transactions and serve as a reliable method to authenticate participants engaged in various web-based transactions.

Q8. How do I Activate DSC?

On the MCA portal site, click the ‘Register DSC’ link. On the following page, select the ‘Director’ link on the left-hand panel and enter your DIN. Please check that the DIN is authorised and appropriately entered. The system must validate and authorise the DIN.

Q9. Can we use Class 3 DSC for GST?

When submitting GST online, the Digital Signature Certificate (DSC) for GST serves as a digital substitute for the traditional handwritten signature. To enrol for GST, a Class 3 DSC is required, and it can have a validity period of 1, 2, or 3 years. This cryptographic tool ensures the authenticity and security of digital transactions within the Goods and Services Tax framework.

Q10. How do you check DSC validity in the GST portal?

To check the validity of your Digital Signature Certificate (DSC), follow these steps:

  1. Open the DSC USB tools on your computer.
  1. Login to your token using the password associated with your DSC.
  1. Double-click on your certificate name within the DSC USB tools.
  1. Open your certificate to view its details.
  1. Look for information related to the validity of your DSC. The expiration date or validity period will be displayed, indicating when the certificate remains valid.

You can easily verify the current validity status of your Digital Signature Certificate by following these steps.

author avatar
Ujjwal Goel Technical Content Writer
Ujjwal Goel is a B2B Technical and Finance Writer. With 5 years of experience, he has established himself as a skilled and knowledgeable blogger and content creator. Hailing from a BBA background, he is passionate about the Technical and Finance field and strives to create engaging, informative, and thought-provoking content for his readers. His writing style is conversational and informative, and he is committed to delivering high-quality work that meets the needs of his clients and readers. When he is not writing, he enjoys binge-watching Netflix or traveling

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